Contact Information 

NFIP Flood Service Center
P.O. Box 29138
Shawnee Mission, KS 66201-9138

Phone: 1-800-638-6620
Fax: 1-800-742-3148

Submit for Rate Quotes
E-mail (to submit elevation certificates and other supporting documentation for submit for rate quotes. Please include "SFR Quote", and your quote number in the subject line)

Agency Services Department
E-mail (for issues regarding agency enrollment, agency address changes/contact information, book of business transfers, or agency tasks)


  Direct Program Reference and Resource Guide  

Agents/producers writing with the Direct Program should send all correspondence to the addresses below. Write Your Own company agents should call their company’s flood service desk first for information.

Correspondence Type: Mailing Address: Telephone Number *: Fax Number :
Applications (not Submit-for-Rate) NFIP Servicing Agent
P.O. Box 29138
Shawnee Mission, KS 66201-9138
1-800-638-6620 1-800-742-3148
NFIP Servicing Agent
P.O. Box 2992
Shawnee Mission, KS 66201-1392
1-800-638-6620 1-800-742-3148
Submit-for-Rate Applications
(See Flood Insurance Manual,
RATE section)
Underpayment Letters
Underwriting Inquiries and Issues
All Other Inquiries
NFIP Servicing Agent
P.O. Box 2965
Shawnee Mission, KS 66201-1365
1-800-638-6620 1-800-742-3148
Severe Repetitive Loss Properties NFIP Special Direct Facility
P.O. Box 29524
Shawnee Mission, KS 66201-5524
1-800-638-6620 1-800-742-3148
Renewal Notices (with premium
Expiration Notices (with premium
National Flood Insurance Program
P.O. Box 790348
St. Louis, MO 63179-0348
1-800-638-6620 1-800-742-3148
Notices of Loss
Written Claims Inquiries
All Other Claims Correspondence
NFIP Servicing Agent
P.O. Box 2966
Shawnee Mission, KS 66201-1366
1-800-767-4341 1-800-767-5574
Overnight Express Deliveries
Certified Mail
NFIP Servicing Agent
c/o National Flood Services
7701 College Blvd, Ste 200
Overland Park, KS 66210

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  Privacy Statement 

About Information Privacy on
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